We are truly sorry you are experiencing trouble.
We try our best to make FPTFY a happy place but sometimes Website hiccups happen.
For this reason, we have created this off-site page to not only help You but also help our Tech Team better understand all the details which will in turn help solve your problem as quickly as possible.
The first troubleshooting question we need to ask you is:
Have you tried typing in www.freeprettythingsforyou.com on a new browser?
The reason you need to try this first is that sometimes clicking the link directly from newsletters may cause glitches. But if the new browser doesn't is not working either
Please read the following carefully:
If you are currently seeing:
"This site can’t be reached" Error
The easiest way to fix this is to switch to an Opera.com browser. After it's installed follow these simple instructions:
If you are currently seeing:
"Your connection is not private" Error
1. We first have to establish if the error is on your end or on ours.
To do this we first need you to open up our website on an incognito browser (other browsers might call it InPrivate Browsing or Private Window).
If you have no idea how to do this don't worry, it is very simple.
Please follow these simple steps in the video below:
2. A. If our FPTFY website loaded then the problem is on your end.
Here is an article that can help you pinpoint the problem:
>> How to Fix Your Connection is Not Private Error in Chrome (18 Tips) <<
But before you click on the link above, you could also try these fixes:
• Instead of clicking directly from my newsletter - try opening up a new browser and typing my www.freeprettysforyou.com directly on the search bar
• Try different browsers like Chrome, Firefox, Microsoft Edge, Opera, Safari
• Try a different wifi connection.. ex- if the problem is happening at home, next time try at work or at a friend's house.
B. If our website still does not load please email us at keren@fptfy.com with the following:
-Email subject "FPTFY website Error"
-Your State or Country Location
-Are you on Mobile, Tablet, or Desktop?
- What Browser are you using?
- A screenshot of the error page
If you are experiencing:
Any Other Error than the above examples
1. Please email us at keren@fptfy.com with the following:
-Email subject "FPTFY website Error"
-Your State or Country Location
-Are you on mobile, tablet, or Desktop?
- What Browser are you using?
- A screenshot of the error page
Also, try:
• Instead of clicking directly from my newsletter - try opening up a new browser and typing my www.freeprettysforyou.com directly on the search bar
• Try different browsers like Opera, Chrome, Firefox, Microsoft Edge, Safari
• Try a different wifi connection.. ex- if the problem is happening at home, next time try at work or at a friend's house.
